Amazon Wants Alexa to Act As Your Hotel Room Butler


People at home are increasingly using their voices to ask digital assistants for the latest weather report, to hail an Uber ride, or to play their favorite songs. Now, Amazon wants to help people do the same thing while traveling.

The company said on Tuesday that it would make its voice assistant, Alexa, available in hotels, vacation homes, and other kinds of rentals, starting with Marriott International hotel chains. Only two individual hotels will initially offer Alexa, but that number will grow over the next year to other properties including Aloft, Autograph Collection Hotels, Marriott Hotels, St. Regis, and Westin Hotels, according to Yahoo Finance.

Alexa, available via Amazon’s Echo voice-controlled speaker, can answer trivia questions, control smarthome appliances, and shop at The version for the hospitality industry lets guests ask questions about where they’re staying, control music, and connect with services offered in the hotel—including, one hopes, room service. Depending on room features, Alexa could control lights, heat and cooling, TV sets, and window shades.

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