As the world explores lifting coronavirus restrictions, the travel industry is weighing the major changes travelers may see when they choose to return to the air.
“Going through an airport, the whole travel experience, will be as enjoyable as open-heart surgery,” Dubai Airports CEO Paul Griffiths recently told Bloomberg, adding that precautionary measures like personal protective equipment and social distancing restrictions can only be short-term solutions while waiting on a vaccine.
“This crisis is unlike anything we’ve ever seen in the aviation business,” he added. “We’re dealing with a monster.”
In the meantime, many airlines have intensified aircraft cleaning, using electrostatic sprayers and a host of other measures. They have introduced new boarding procedures and are blocking middle seats to promote social distancing.
“Safety will no longer be limited to flight safety but personal safety as well,” Delta CEO Ed Bastian said in an interview on CNBC last month. “We’ve doubled down – in fact, tripled down – on sanitation and hygiene (and) cleanliness.”